Updated and Effective as of: May 16 2016
For information about your access and the choices you have, see “What Personally Identifiable Information Can I Access?” and “What Choices Do I Have?” below.
Users of our Services may include, without limitation, care providers, care recipients (e.g., patients or individuals seeking the services of care providers or medical-related products), continuing care professionals (e.g., case managers and discharge planners), and content contributors.
This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Personally Identifiable Information is information that identifies you as an individual. Through the Service we collect Personally Identifiable Information that you knowingly provide us, such as:
If you are a care provider and sign up for our subscription services, we will also collect your credit card information and billing address.
If you are a care recipient or a continuing care professional acting on behalf of a care recipient, we may collect other information about the care recipient and combine it with Personally Identifiable Information, such as:
In addition, in some cases, when we partner with hospitals we may collect the following information about care recipients and combine it with Personally Identifiable Information:
We will treat all such information as Personally Identifiable Information as long as it is combined with Personally Identifiable Information.
You may also provide information to us when contacting us and when providing information in the public areas of our Service such as our message and discussion boards.
You may choose not to provide us with certain Personally Identifiable Information, but then you may not be able to register with us or to take advantage of some of our Services. For example, if you are a patient or a discharge planner and you would like more information about a care provider or if you are a care provider signing up for a subscription plan, you must provide your name, email address, and phone number. If you would like to respond to a public question posted on our Q&A pages, you must provide us with your name and email address.
We and our third party service providers may use Personally Identifiable Information collected from the Service:
We may also anonymize your Personally Identifiable Information so that you cannot be individually identified and aggregate it with other information. We may use that information to analyze and improve the Services.
We may share the Personally Identifiable Information collected from the Service as follows:
We may anonymize your Personally Identifiable Information so that you cannot be individually identified, and provide that information to our partners.
“Other Information” is any information that is linked or reasonably linkable to a particular computer or device, but does not reveal your specific identity or directly identify any individual, including the following:
We and our third party service providers may collect Other Information in a variety of ways, including through your interaction with the Service; your browser or device; your mobile device identifier; the use of pixel tags and other similar technologies; your IP address; the aggregation of information; and cookies (cookies are pieces of information stored directly on the computer that you are using).
We and our third party service providers may use Other Information collected from the Service:
At this time, we do not honor "Do Not Track" headers and similar mechanisms.
When we collect usage information (such as the numbers and frequency of visitors to the Services), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often users use parts of the Services, so that we can make the Services appealing to as many users as possible.
We may share Other Information collected from the Service as follows:
In some instances, we may combine Other Information with Personally Identifiable Information (such as combining your name with your geographical location). If we combine any Other Information with Personally Identifiable Information, the combined information will be treated by us as Personally Identifiable Information as long as it is combined.
If you created an account with us, your account is protected by a password that you created. You must prevent unauthorized access to your account and Personally Identifiable Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personally Identifiable Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
When you enter credit card information through our Service, our third party service provider encrypts that information once it is entered.
We ask that you not send us, and you not disclose, any sensitive Personally Identifiable Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, criminal background, or credit card number or payment information unless necessary to make a purchase) on or through the Services or otherwise to us.
Through your account settings, you may review, correct, update and otherwise access, and, in some cases, edit, suppress or delete the following information you have provided to us:
In some cases you may also view the following, if applicable: the care providers selected, health and medical conditions identified, communications among users, and the last four digits of your credit card number.
When you update information, however, we may maintain a copy of the unrevised information in our records as required by applicable law.
We may use any aggregated data derived from or incorporating your Personally Identifiable Information after you update or delete it, but not in a manner that would identify you personally.
You can always opt not to disclose information to use, but keep in mind some information may be needed to register with us or to take advantage of some of our special features. See “Collection of Personally Identifiable Information”.
If you do not want to receive email or other mail from us, please indicate your preference by logging into your profile and changing your contact preferences or contact customer support at www.openplacement.com/contact or firstname.lastname@example.org. You may also opt-out of receiving marketing related emails by clicking on the opt-out link within the email message that you receive from us.
If you would prefer that we do not share your Personally Identifiable Information on a going forward basis with our affiliates for their direct marketing purposes, you may opt-out of this sharing by contacting us at email@example.com.
Please also note that if you do opt-out of receiving marketing-related emails from us, we may still be required to send you administrative messages relating to the Services from time to time.
Our Services are not intended for or directed to individuals under the age of 13. We request that these individuals not provide any information through any of the Services. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at www.openplacement.com/contact.
220 Main Street, Suite 200
Los Altos, CA 94022
Please note that email communications are not always secure; so please do not include sensitive information in your emails to us.