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Obamacare Websites: Not Just a .Gov Problem Trudy Lieberman

March 14th, 2014 | 0

CFAH

Shoppers searching the Internet for health insurance coverage can be forgiven if they are confused. A New York woman waiting to speak to an official Obamacare navigator the other day told me she decided to ask for help because she couldn’t understand the policies on the website of the New York exchange. When I asked one of the navigators about this woman’s confusion, she assured me all the summary information about the policies was there, but warned “you have to know where to look.”

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