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Category Archives: Case Management

5 of the Biggest Discharge Dilemmas: Barriers to Effective Case Planning Christy Rakoczy

July 11th, 2013 | 3

BarriersDischarge2Deciding on the proper time to discharge a patient can be a difficult decision and is impacted by a variety of factors. Poor decisions about discharging a patient can result in risk to the patient’s health and later readmission for a recurrence or development of a secondary condition. Defining the obstacles to effective discharge practices can help providers to improve processes resulting in better patient care and fewer incidences of patient readmissions.

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#OPFollowFriday These Healthcare Giants on Twitter Ninette Tan

June 21st, 2013 | 0

opFFThis week we continue our segment of #OPFollowFriday (that is “OpenPlacement FollowFriday”), Healthcare Giants on Twitter. These twitter accounts are all standout nonprofits for great causes and have done a fantastic job of tracking and announcing breaking news in areas of healthcare innovation, caring for the aging population, and peer support. We are happy to recognize them and other like-minded twitter accounts.

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UPDATE: Centers for Medicare and Medicaid Services (CMS) Revisions Christy Rakoczy

June 3rd, 2013 | 0

CMSOn May 17, 2013 the Centers for Medicare and Medicaid Services (CMS), a division of the Department of Health and Human Services, issued a Memorandum in regards to the revision of the State Operations Manual. The revision applies to the State Operations Hospital Appendix A, Interpretive Guidelines for Hospitals, Condition of Participation: Discharge Planning, in order to “update the guidance for the discharge planning Condition of Participation.”

The revisions to Appendix A include interpretive guidelines that are italicized and written in red to denote the portion of the appendix that has been updated.

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Support Groups Are Your Best Defense Against Burnout Christy Rakoczy

May 30th, 2013 | 0

SupportGroupPrimary caregivers can experience high amounts of stress as well as emotional and physical burnout.  When this occurs, the caregiver’s health is at risk and her ability to provide care diminished.

There are many means of finding support to help to deal with the stress and other tolls that caregiving can cause. Some places to seek support include:

Healthcare Provider

Speaking to a healthcare provider can yield a lot of benefits for a caregiver experiencing burnout. Healthcare providers can suggest means to deal with stress and emotional issues. Additionally, a provider can refer a caregiver to support organizations, specialists, or provide medicine if need be.

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The Art of the Follow Up Call Christy Rakoczy

May 20th, 2013 | 2

SeniorOnPhoneFollowing up with patients after giving care is a crucial means of developing a strong patient relationship. It is also the key to improving overall patient care and reducing patient readmissions in the hospital setting.

Follow up calls can address a variety of issues. One common type of follow up call is to report lab results. Another type of common follow up call is to schedule appointments. However, calls can also be made to ensure patients have made appointments with referrals or are taking medication appropriately. Other calls may have the purpose of education or reinforcing knowledge. There are myriad factors that could warrant a follow up call to a patient. 

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Top Eight Characteristics of A Successful Social Worker Christy Rakoczy

May 13th, 2013 | 9

HelpingHand Social work is a fulfilling, yet demanding, profession. In order to be successful as a social worker, there are traits that are necessary to possess and build.

Characteristic 1: Highly knowledgeable and well-trained
In order to be a successful social worker, one must possess the knowledge and the skills to effectively do the job. In order to acquire content knowledge, a degree from an institution of higher education is necessary. Most social work positions require at least a Bachelor’s degree, but a Masters degree, Ph.D, or other certification work is highly helpful to prepare for this career.

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Understanding The HCAHPS Christy Rakoczy

February 22nd, 2013 | 0

HCAHPSHealth care is a hot topic, and hospitals must pay increasing attention to something called the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).  Pronounced H-Caps, this assessment is given to random eligible patients after they are discharged, and the patients’ responses are used to establish ratings for the hospitals.  These ratings are released to the public four times a year.

The HCAHPS Requirement

In 2002, the Centers for Medicare & Medicaid Services (CMS) began working with the Agency for Healthcare Research and Quality (AHRQ) to create and test the survey before it went into public use.  Both agencies are in the federal Department of Health and Human Services. 

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Case Manager Load Report OpenPlacement Admin

August 15th, 2012 | 0

CaseManagerLoadReportCourtesy of HIN.com here is their “chart of the week” depicting the average monthly caseload of a case manager. This information is based on the “2012 Benchmarks in Healthcare Case Management” report from 
the Healthcare Intelligence Network.

 

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