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Category Archives: Care Transition

The Art of the Follow Up Call Christy Rakoczy

May 20th, 2013 | 2

SeniorOnPhoneFollowing up with patients after giving care is a crucial means of developing a strong patient relationship. It is also the key to improving overall patient care and reducing patient readmissions in the hospital setting.

Follow up calls can address a variety of issues. One common type of follow up call is to report lab results. Another type of common follow up call is to schedule appointments. However, calls can also be made to ensure patients have made appointments with referrals or are taking medication appropriately. Other calls may have the purpose of education or reinforcing knowledge. There are myriad factors that could warrant a follow up call to a patient. 

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Mention at Your Next Interview: Ten Trends That Transformed Social Work Christy Rakoczy

May 16th, 2013 | 1

Top10As in many professions, particularly those related to public service, research constantly changes the face of the profession and its approaches. In social work, this is certainly true. In more recent years, many trends have transformed the way that social workers manage their cases and approach the individuals with whom they work.

Trauma and its effects on individuals

In recent years, treatment of those who are victims of trauma has come to the forefront. Not only has there been a focus on those directly affected by specific trauma, such as terrorist incidents, but also on those indirectly affected as a result of today’s high level of media accessibility.

In addition, the growing number of veterans returning to the United States with symptoms of post-traumatic stress disorder has also placed an emphasis on learning how to help individuals cope with such conditions.

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